Terms of Service

By accessing or using AusTax AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

AusTax AI provides an AI-assisted Australian tax return preparation platform. The Service: • Assists users in organising tax-related documents and receipts • Uses AI to identify potentially deductible expenses under ATO guidelines • Currently supports self-lodgement via the ATO's myTax portal • Is not a registered tax agent and does not lodge returns on your behalf • Is not a substitute for professional tax advice from a registered Tax Agent

AusTax AI publishes a directory of tax agents and BAS agents registered with the Tax Practitioners Board and operates a request-matching service. AusTax AI is not a tax agent, does not provide tax agent services and does not give tax advice. Each listed practice is an independent business responsible for its own registration, advice, fees and lodgement under the Tax Agent Services Act 2009. A listing, a match or a recommendation ordering on this site is not an endorsement, and you must verify a practitioner's registration at tpb.gov.au before engaging them. Any engagement is solely between you and the practice. Practices may claim their listing free of charge, purchase access to client requests on a per-request basis, and subscribe to optional monthly plans. Request unlock fees are non-refundable once the client's details have been revealed, except where the request is shown to be fraudulent. Subscriptions renew monthly until cancelled from the billing portal; cancellation takes effect at the end of the current billing period. AusTax AI may remove or suspend a listing, or decline a claim, where registration cannot be verified or where the platform is misused.

You agree to: • Provide accurate and complete information • Not upload fraudulent, misleading, or falsified documents • Maintain the confidentiality of your account credentials • Notify us immediately of any unauthorised access • Use the Service only for lawful purposes • Comply with all applicable Australian tax laws and ATO requirements

• Free Plan: limited features, no payment required • Essential Plan: AU$49 per year, billed annually via Stripe • 7-day free trial available on the paid plan; no credit card required to start • Subscriptions auto-renew unless cancelled before the renewal date • All paid subscriptions are non-refundable. You may cancel at any time; your plan will downgrade at the end of the current billing period • Billing questions: info@austaxai.com.au

AusTax AI is a technology platform, not a tax advisory firm. The AI analysis provided is for informational purposes only and does not constitute professional tax advice. AusTax AI is NOT a registered tax agent under the Tax Agent Services Act 2009 (Cth) and does not lodge returns on your behalf. Users self-lodge via the ATO's myTax portal and are responsible for the accuracy of their lodged return. For complex tax situations, we recommend consulting a TPB-registered Tax Agent.

All content, software, and technology on AusTax AI is owned by AusTax AI. You retain ownership of your uploaded documents and personal data.

To the maximum extent permitted by Australian law, AusTax AI is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the preceding 12 months.

We may suspend or terminate your account if you violate these Terms. You may cancel your subscription at any time via Settings. Upon termination, your data will be retained for 30 days before deletion.

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.

AusTax AI ABN: 71 924 049 898 Email: info@austaxai.com.au